FAQ

Please refer to the “Participant” section of the website and follow the steps outlined under the “General Instructions”.

Download the Challenge Hound app from Google Play or the App Store. Follow the steps outlined in the "General Instruction" to create your account within the app. If you have previously set up your account, log in using your email to access the challenge.

Once you're on your Challenge Hound account, navigate to the "Apps" section. Depending on your tracker type, click on the "Connect" button. You will be prompted to grant access. Congratulations! You are all set—no more manual data entry required!

Note: To connect with Apple Health you have to download the Challenge Hound app on your smartphone and login to your account.

We've provided thorough instructions for you! Please refer to the School-Specific Instructions for details on "How to join the challenge" and "How to log walking minutes” under the participants section.

Follow the steps outlined in the "General Instruction" section. In step 6, join the department corresponding to your municipality. That's all!

Follow the steps provided in the "General Instruction" section. In step 6, join your hospital sub-team. That's all!

Please reach out to us at walk300@best.bc.ca, providing your organization's name and the number of employees interested in joining the challenge.

Absolutely! The more you walk, the more points you can contribute to your city’s tally and boost its chances of winning the Challenge. It might be a great time to plan a hike and log those minutes (maybe hours!) too.

No. The measurement method for the Walk30 Challenge is time instead of (typical) steps. This is done so that we do not exclude people with mobility issues (who face issues recording steps) or do not have access to a step counter to make it a part of the challenge.

On the initial dashboard, you will need to join either the City of New Westminster, City of Burnaby, or Vancouver Coastal Health. Later, when promoted to choose a sub-team, you should select “An Individual'' if you are not affiliated with any schools, hospitals, municipality, or any major participating organization.

No. For increased clarity and a more streamlined data entry and collection process this year, sub-teams are pre-set only for schools, hospitals, municipalities, and participating organizations. Other participants should choose the "An Individual" sub-team to participate as individuals in the challenge.

Absolutely. Wherever you live, you can be a part of the Walk30 Challenge. Just remember to select which city you are walking for.

Absolutely. Wherever you live, you can be a part of the Walk30 Challenge. Just remember to select which city you are walking for.

No, this year, you can’t compete as a family. We advise that a family does walk together but create an individual account for each family member to log in during their walking minutes. If you have children, please create an account for them and help them log in their walking minutes.

There is no age requirement to join. We welcome all ages and abilities to the Walk30 Challenge! If you want to walk/roll, you are eligible to join.

Important Note: Participants under 13 must be added to a parent/guardian account to log their minutes.

No worries. Remember, this is a challenge for your health. Pick it up the next day and keep walking. Every minute counts!

You have up to 7 days to log your Active Walking Minutes. Make sure you have selected the correct day to log them on. We recommend having a daily check-in before the end of your day.

Of course! People of all ages and abilities are encouraged to participate. Every minute counts!

It is FREE!
There are no registration or participation fees of any kind. And you can win some cool prizes from our supporters and generous funders.

Absolutely! Please review the Schools-Specific instructions for registration and login walking minutes under the Participant section of the website.

If you have any more questions, please contact us at walk30@best.bc.ca. We’re happy to answer all your questions.

The Walk30 Challenge 2024 Committee is interested in learning about your walking preferences, motivations, and suggestions. These anonymous feedback surveys aim to gather insights into your experience and help inform our partnering municipalities about necessary changes to enhance neighbourhood walkability. There will be two surveys: one before the Challenge and one after.

We look forward to receiving your feedback through these surveys! Thank you for taking the time to complete them.

The ‘Challenge Hound’ platform allows data to be captured on individual participants—when they walked and for how long. In addition, we conducted pre-event survey data and post-event surveys to understand how the participants benefited from the program. All this data and feedback help us promote a healthy lifestyle and inform decision-makers on developing more walkable, greener, and livable neighbourhoods.